Privacy Notice
Who is responsible
Rent Me Bangkok, operated by Sky Universe Group Co., Ltd., is the data controller for the personal data described here. Contact us about your data at rentmebkk@gmail.com or at our studio (address above).
What we collect
- Booking details: name, phone number, email address, booked service, dates and times, price, notes you give us.
- Account details (if you create an account): name, email, phone, login data.
- Payment details: payment method, status and reference. Card data is handled by Stripe; we never see or store your card number. For cash reservations of studio or equipment, Stripe keeps your card on file as a no-show guarantee; we can only charge the no-show fee described in the Booking Terms.
- Cash reservations: your name and signature on the reservation terms.
- Equipment rentals only: ID type and number, a photo of your ID (passport or Thai ID card), a photo of you at pick-up, your signature, the rented equipment and its condition, deposit and return records.
Why we use it, and on what legal basis
- To take and carry out your booking or rental — contract (PDPA section 24(3)).
- To verify your identity, prevent fraud and theft, document the handover, and handle damage, loss or late-return claims — our legitimate interests (section 24(5)) and the rental contract.
- To keep accounting and tax records — legal obligation (section 24(6)).
We do not use your ID photo, your photo or your contact details for marketing. If we ever want to use a photo or video of you (for example on Instagram), we ask separately, and you can say no without any effect on your booking.
Who can see it
Only Rent Me Bangkok staff with admin access. ID photos, renter photos and signed agreements are restricted to admins. We use these service providers, who process data on our behalf:
- Supabase — database and login
- Vercel — website hosting
- Stripe — card and PromptPay payments
- EmailJS — booking confirmation emails
- Telegram — internal booking alerts to our staff (booking details, name and phone; no ID photos)
Some of these providers store data outside Thailand. We do not sell personal data, and we share it with authorities only where the law requires it or to report a theft or loss.
How long we keep it
- ID photo and renter photo: deleted 90 days after the equipment has been returned, unless a claim is still open — then until the claim is settled.
- Signed rental agreement, ID number, equipment and deposit records: as long as claims under the rental can be made, and as required by Thai accounting and tax law.
- Bookings and payment records: as required by Thai accounting and tax law.
After that, the data is deleted or anonymised.
Your rights
You can ask us to give you access to your data or a copy of it, to correct it, to delete it, to restrict or object to its use, and to withdraw any consent you gave. Some data we must keep while a rental is open or where the law requires it; we will tell you if that applies. Write to rentmebkk@gmail.com. You can also complain to the Personal Data Protection Committee (PDPC) of Thailand.